Fioritzia values the privacy of its users and is committed to protecting their personal information. This Privacy Policy describes how we collect, use, and protect the data provided by users of our website (https://www.fioritzia.pt).

1. Data Collected

We may collect the following types of data:

  • Information provided directly by the user, such as name, email, and phone number, when filling out contact forms.

  • Browsing data, such as IP address, device type, and website behavior, through analytical tools.

2. Purpose of Data Collection

The collected data is used to:

  • Respond to inquiries and provide information about our services;

  • Improve the user experience on the website;

  • Ensure the security of the platform;

  • Comply with legal obligations.

3. Data Storage and Security

Personal data is securely stored and only retained for as long as necessary to fulfill the purposes described in this Policy. We implement technical and organizational measures to protect information against unauthorized access, modification, or destruction.

4. Data Sharing

Personal data will not be sold, rented, or shared with third parties, except when necessary for:

  • Compliance with legal obligations;

  • Use of third-party services that ensure GDPR compliance (e.g., Google Analytics).

5. User Rights

Users have the right to:

  • Access, correct, or delete their personal data;

  • Withdraw consent for data processing;

  • Request data portability.

To exercise these rights, please contact us via email at: geral@fioritzia.pt.

6. Cookies

Fioritzia uses cookies to enhance website functionality and provide a more personalized experience for users. Cookies are small files stored on the user’s device that allow the site to function properly and collect information for analysis and service improvement.

Types of Cookies Used:

Necessary Cookies (Always Active): Essential for the website’s operation, such as security and consent management. These cookies do not store personally identifiable information.

  • __cf_bm (Duration: 1 hour) – Set by Cloudflare for bot management.

  • CookieScriptConsent (Duration: 1 month) – Stores user consent preferences.

  • cookieyes-consent (Duration: 1 year) – Saves users’ consent preferences.

Analytical Cookies (Optional): Used to understand how visitors interact with the website, helping to improve the user experience.

  • _ga (Duration: 1 year, 1 month, and 4 days) – Google Analytics, used to calculate visitor and session data.

  • __ga_* (Duration: 1 year, 1 month, and 4 days) – Google Analytics, stores and counts page views.

Cookie Management:
Users can configure or withdraw their cookie consent through browser settings or the consent banner on the website. Disabling optional cookies may affect browsing experience.

7. Changes to the Privacy Policy

Fioritzia reserves the right to modify this Privacy Policy at any time. We recommend that users check this page regularly to stay informed.

8. Contact

For more information or questions regarding this Privacy Policy, please contact us via email at geral@fioritzia.pt or through the contact form.

Privacy Policy